Return and Refund Policy

Effective Date: November 22, 2024

Thank you for choosing 2 Coots Ranch. We are committed to providing you with high-quality, ethically and sustainably raised meats, including eggs, chicken, turkey, and beef. Due to the perishable nature of our products, we have established the following return and refund policy:

No Returns or Exchanges

All sales are final. We do not accept returns or exchanges for any products once they have been purchased and delivered. This policy ensures the safety and quality of our food items for all customers.

Refund Policy

We stand by the quality of our products. If you receive a product that is defective or not as described, please contact us immediately. Refunds are available under the following circumstances:

Defective Products
If you believe a product is defective, please contact us within 3 days of receiving your order. Defects include spoilage, contamination, or damage to the product that occurred before it reached you.


Incorrect Orders
If you receive the wrong product, please notify us within 3 days, and we will provide a full refund or replacement as appropriate.


How to Request a Refund

To request a refund, please follow these steps:

Contact Us: Email us at info@2cootsranch.com or call (731) 207-0595 within 3 days of receiving your order. Please provide the following information:

Your name
Order number
Description of the issue
Photos of the product (if applicable)

Review Process: We will review your claim promptly and may request additional information if necessary.


Resolution: If your claim is approved, we will issue a refund to your original payment method within 7 days.


Shipping Policy

While we do ship our products, please note:

We are not responsible for delays or damage caused by shipping carriers.
Please inspect your delivery promptly upon arrival and store perishable items as directed.

Contact Us

If you have any questions about this policy, please reach out to us at:

Email: info@2cootsranch.com
Phone: (731) 207-0595
Address: 14736 Mount Carmel Road, Decaturville, TN 38329

Thank you for supporting 2 Coots Ranch! We value your trust and look forward to serving you with the highest quality products.